Sarah Marshall
Owner

I am the founder of TravelAble, an autism mom, and trained travel professional with a mission to empower families to live adventurously. In 2009, my journey was redefined by the very premature birth of my son while stationed overseas.  This experience, and the subsequent navigation through medical and cognitive diagnoses and challenges, taught me and my family first-hand the trials and tribulations of traveling while caring for our son.

One of my favorite trips with my family was a cross country road trip, taking a month to get from Virginia to Arizona and back.  We saw so many amazing sites, National Parks, fun roadside attractions, and really connected with each other. 

I am also a sought-after speaker on autism adventure, presenting around the country on my secrets to travel success.  In 2019-2020, I presented in Los Angeles and Chicago at the Abilities Expo, a national disability resource expo.  I also give pro bono presentations to societies, therapy centers, parent universities, and other community gatherings. I am a proud partner of the ALS Association and the MS Society. 

I am a Certified Travel Associate (CTA), having earned my designation from The Travel Institute, the oldest and most respected non-profit certification organization in the travel industry.

These credentials require that I have at least 18 months of travel industry work experience, completed rigorous certification and testing, and continue to fulfill stringent education credit requirements each year. Much like an accountant or doctor with their respective credentials, my CTA designation means that I am committed to upholding the highest standards of my profession while providing expert advice to my customers.

I am a proud member of the American Society of Travel Agents (ASTA) and the Adventure Travel Trade Association (ATTA).  I hold numerous certifications in disability-friendly destinations and cruise lines. 

Susan S.
Chicago, IL
Orlando, FL
Sarah provided such wonderful inside tips based on the needs of our son and family. It was such personalized service. She was so incredibly patient with all of my questions and was always available when we were traveling and had questions. I highly recommend working with Sarah - especially for families with members who may have special needs or need special accommodations...she gets it.
Sarah L.
Newington, CT
Grand Canyon, AZ
Sarah was super helpful and very thoughtful in planning different activities for our family trip to the Grand Canyon. Her expertise helped to take the anxiety out of traveling with mobility concerns!
Amanda C.
Peru, IN
New Jersey
Sarah helped me get my elderly parents to my brother's funeral halfway across the country with only a week's notice. She covered every detail we needed and even thought of other things we could do to make the trip easier. Our family was blessed by Sarah and her talents at a very difficult time in our lives and we so appreciate her and everything she did. I would not hesitate to recommend her services!
Nisha K.
Naperville, IL
Honolulu, HI
Sarah was always responsive to our multiple questions. No request was too strange and she did her best to be accommodating and was very understanding of our needs. Thanks to her our trip went very smoothly and I didn't have to put in as much effort into the whole process.
Walt G.
Rutland, VT
Puerto Rico
Excellent communication, good listener, actively involved from start to finish, kept us informed.
Caroleen D.
San Francisco, CA
Portugal and Spain
Sarah planned an incredible two-week trip to three cities in Spain and Portugal for my parents. There were several hiccups (delayed and missed flights, lost passports, etc.) — nothing Sarah could control, but she was always quick to pivot and offer solutions. I cannot thank her enough for putting together such a fabulous trip. She was responsive and accommodating despite the time difference. Sarah truly went above and beyond for my parents. I’ve never worked with a travel agent before so she certainly set the bar high. I am so glad I found Sarah and TravelAble — they were wonderful to work with and I will absolutely be planning more trips with them in the future!
Michael M
NE Wisconsin
Anchorage, Alaska
Hillary Malsch did a great job in choosing great destinations and successful connections. We saw spectacular views everywhere and the accommodations were always nice and friendly.
Aidan M
Bangkok, Thailand
Bichester, England
Sarah planned the move from Bangkok to England in a snap. She kept me and scott informed about where we are moving next. She even provided information about our next trips and gave us helpful tips. Well done Sarah. Now me, scott, and you are now ready for a new adventure with TravelAble.
Aidan M
Bangkok, Thailand
Bichester, England
Sarah planned the move from Bangkok to England in a snap. She kept me and scott informed about where we are moving next. She even provided information about our next trips and gave us helpful tips. Well done Sarah. Now me, scott, and you are now ready for a new adventure with TravelAble.

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